OpenAI00:00PolicyOfficial Blog
ChatGPT introduces Trusted Contact for crisis support
Adds a clearer path to real-world support when it matters.
Key Points
- 1Optional feature rolling out for adults
- 2May notify a trusted person in severe cases
- 3Uses automated detection plus human review
- 4Complements—doesn’t replace—professional care
OpenAI is rolling out Trusted Contact in ChatGPT, letting adults nominate one trusted person who may be notified if serious self-harm risk is detected and confirmed by trained review. It complements existing safeguards like crisis resources and aims to reduce isolation. It’s optional and rolling out by region and eligibility.